Nicola Dunne
South West
Nicola Dunne

France & US, Detroit during Ford experience

MCIPS (Institute of Purchasing & Supply) 

MSc in Coaching and Behavioural Change



Department of Business, Innovation & Skills, Royal Mail, Ford

Oxford University Press
SPECIALIST SKILLS Commercial analysis and strategic category management
Business mentoring and performance coaching
Strategic business analysis and development”
OTHER Qualified in coaching and behavioural change (MSc prizewinner)


Nicola Dunne
NXD Non-Exec

Nicola Dunne has 28 years’ business experience in commercial, change and transformation and senior executive activity across both private and public sectors.

Initially trained as a procurement professional for Ford Motor Company and operating in many of their global locations, Nicola learned the science of best practice procurement. This involved early responsibility for supply chain re-engineering and commercial management across a global supply base.

Nicola was able to transfer the continuous improvement philosophies to the mail industry when she arrived at Royal Mail. The project lead for the re-engineering of three service business units, the delivery of a supplier performance programme and a hedging strategy implementation for over £200m fuel procurement were three of my personal highlights. Becoming increasingly involved in change projects through their in-house fast track programme, she learned the importance of people and their contribution to business performance. Nicola was also given a first taste of being a Non-Exec Director for their outsourced design company as part of my ongoing development. In addition, I began to experience results from coaching my teams through a passion and enthusiasm to encourage others to unlock their potential.

‘Nicola’s personal commitment and ownership, coupled with her personal integrity, ensured that … individuals left the company with dignity and respect and were personally supported by her in pursuit of the next stages of their careers.’ John Murphy, Procurement Transformation Director

Having spent seven years as a founding Director for a Government Shared Service Centre creating a limited company from scratch and building a 150 strong Procurement team to deliver efficiencies with taxpayer’s money. Hugely rewarding, her modus operandi has been to create collaborative teams to deliver solutions that not only saved money but improved scientific research for UK PLC.

‘Nicola’s work helped the team to be recognised by the Government CPO as having created a best practice entity and shortlisted for Best start up and Best improved team over two years in the Chartered lnstitute of Purchasing awards and Business Excellence awards.’ Peter Telford, MD, Transformation Director, Capita

During this time, Nicola has led many of the organisation development initiatives and was offered the opportunity to study for a Masters in coaching and behavioural change, which has changed both her depth of thinking and career direction.

 ‘Nicola really understands what makes a high performing team and is able to adapt her style to get the best out of individuals – including constructive challenge and where necessary having difficult conversations and taking difficult actions.’ Mindy Wilson, Company Secretary, UK SBS Ltd  

Two years ago, having successfully mentored two businesses, she began to develop a portfolio approach to working with very different clients ranging from senior leaders to SME where she can support them by sharing varying combinations of her skill sets.

During this time, Nicola has led the start-up of a procurement function for Oxford University Press, continued to support the strategy development for the businesses and taken on bespoke procurement consultancy assignments. I serve as an Ethics Committee member for UWE and am actively supporting the start-up of a Women Leaders Network in the South West.


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